Our promises front of house
If you only read one section, read this one. The rest of the document expands on what's here.
We don't sell your data
Not to advertisers. Not to data brokers. Not to anyone. The cinema is not the product; you are not the product.
You can watch anonymously
No account required to stream. No personalization profile is built unless you log in and opt in.
You can take it all back
Export your data, delete your account, opt out of personalization — any time. One request, no runaround.
We tell you when something changes
Material privacy changes get a banner and an email at least 14 days in advance. No silent updates.
What we collect
The shorter the list, the better. We've worked hard to keep it short.
| Category | What's in it | Source |
|---|---|---|
| Account basics | Email, display name, password hash, optional avatar. | You give us |
| Payout identity (creators) | Legal name, DOB, address, and tax details — collected only when a creator sets up payouts, as the law requires. | You give us |
| Payment details | Handled by our payment partner when payments are enabled; Cinema never stores full card numbers. | Payment partner |
| Watch history | Films you started, paused, finished. Tied to your account if logged in; otherwise device-local only. | You generate |
| Device & session | IP, user agent, screen size, network type, locale. Used for streaming quality and abuse prevention. | Automatic |
| Communications | Emails you send us, support tickets, comment posts. | You give us |
| Creator uploads | Films, metadata, thumbnails, tax info (W-9 / W-8BEN). | You give us |
Watching gets you a watch history. Getting paid as a creator requires payout verification and tax forms. Everything else is optional.
How we use it
We collect data to do six things — nothing more.
- Run the cinema — stream films, store your watchlist, keep your place in what you're watching.
- Pay people — pay creators their revenue share and tips, pay split-sheet collaborators, file taxes.
- Comply with law — payout identity checks, DMCA, and tax reporting.
- Make recommendations — suggest films you might like, based on what you've watched. Off by default for unauthenticated viewing.
- Improve the product — aggregate analytics on what features get used, what films get watched. Always pseudonymized.
- Email you — receipts, earnings statements, security alerts (always); product news (only if you opt in).
What we use AI for
As these systems roll out, we use machine learning for film recommendations, search ranking, content classification, and abuse moderation. We don't train third-party AI models on your private data, and we don't use the contents of your private messages to train anything.
Signing in with Google or Apple
If you create your account with Google or Apple sign-in, we receive only your basic profile from that provider: your name, your email address, and (from Google) your profile photo. We use it to create and identify your Cinema account — nothing else.
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell this data, use it for advertising, or share it with anyone except the service providers listed above, and only as needed to run your account.
You can disconnect Cinema at any time from your Google account permissions page (myaccount.google.com → Security → Third-party access) or your Apple ID settings. Deleting your Cinema account deletes the profile data we received.
What we will not do
A short list of things you might worry about, and our standing position on each.
- We will not sell your personal data, watch history, or contact information.
- We will not let advertisers track you across the web. There is no Cinema pixel on third-party sites.
- We will not train AI on your private messages, your support tickets, or content marked private.
- We will not require account creation to watch films.
- We will not build a shadow profile of you if you choose not to log in.
- We will not retain payout verification documents longer than the law requires.
- We will not read your private communications except where required to investigate a specific abuse report.
How long we keep it
Different data ages out at different rates. Here's how each category behaves.
Your rights
Wherever you are, these are available. If you live in California, the EU, the UK, Brazil, or any jurisdiction with a data-rights regime, the same controls apply — we don't run a separate menu by region.
Access
See everything we have on you, in a human-readable export.
privacy@cinema.filmPortability
Download your data as JSON or CSV, take it elsewhere.
privacy@cinema.filmCorrection
Fix anything that's wrong. Most fields are editable in-app.
Account → ProfileDeletion
Delete your account and the data we hold, subject to legal retention.
Account → Danger zoneOpt out
Of personalization, of marketing email, of analytics — independently.
privacy@cinema.filmObject
To any processing you disagree with. Reply to any email; we read every one.
privacy@cinema.filmCookies & tracking
We use the smallest set of cookies the law allows. None are advertising cookies.
Strictly necessary
Session cookies for keeping you signed in. CSRF tokens. These can't be disabled without breaking the site.
Functional
Player quality preference, last position, theme preference. Stored device-local. You can clear at will.
Analytics
Minimal, aggregate, first-party analytics to understand what gets used. Never sold, never shared with advertisers.
Advertising
We don't run cross-site ad-tracking cookies. Film ads on the free tier are delivered without tracking you across other websites.
Minors
Cinema is not directed to children under 13. We don't knowingly collect data from anyone under 13. If you're a parent and believe we have your child's data, write to us at privacy@cinema.film and we'll delete it.
Account creation requires age 13+. Mature-rated films require a verified 18+ birthdate. Creator payouts require 18+ and tax-form completion.
Outside the United States
Cinema is operated from the U.S. If you are outside the U.S., your data is processed in the U.S. We rely on Standard Contractual Clauses for transfers from the EEA, UK, and Switzerland, and on equivalent mechanisms for other jurisdictions.
Watching is global. Creator payout availability varies by country as we roll out.
Security
We encrypt data in transit (TLS 1.3) and at rest (AES-256). Passwords are stored with industry-standard one-way hashing. We review our security posture regularly. Two-factor authentication is available; we encourage you to enable it.
If we ever experience a breach affecting you, we will notify you within 72 hours of confirming impact, in plain language, with what was exposed and what we're doing about it.
Report vulnerabilities to security@cinema.film. We appreciate and act on responsible disclosure.
Changes to this policy
Material changes to this policy will be announced by email and a banner in the Service at least 14 days before they take effect. Minor edits (typos, clarifications) are made in place. The full version history is published at the bottom of this page on request.
Contact
Privacy questions go to a human, not a bot.
- Privacy team
- privacy@cinema.film · Replies within 5 business days.
- Security reports
- security@cinema.film · Responsible disclosure appreciated.